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Shipping and returns

You have placed an order, when can you expect your order at home?

If you place the order before 15:00 , you can expect the order the next day. Sometimes the shipment can be slightly delayed, which can take up to 2 working days .
During your order process you can choose from DPD and PostNL. You will receive a track and trace code from us.
If the delivery of your package takes longer than 2 working days, please contact our customer care. You can do this by means of the online message function in the right corner, by telephone 0251-295117 or by e-mail customercare@landracer.nl
We also ship outside the Netherlands. Each country has its own laws and regulations, so we ask you to check them carefully before ordering from abroad. All orders placed outside the Netherlands are at your own risk.
Yes, you can. Because you cannot properly assess the product in advance, you have a legal reflection period of 14 days when buying from a distance. This is also called the right of withdrawal. Within the term you can let us know that you want to return the product and you will receive your money back within 14 days, the return costs are for your own account. We will refund the purchase amount only if the product is unopened and in new condition
If you want to return your products, you as a customer pay the return costs of € 6.95 for the package. If it concerns a defective product, Landracer will bear the return shipping costs.

Returns

If you want to return your items, you can easily do so via our return portal. You have a statutory reflection period of 14 days and within this time you may return the products without giving any reason. Provided the products that are being returned are in new condition and unopened. If the products have nevertheless been used, we cannot accept them.
Do you have any questions or remarks? At our F.A.Q. page contains the most frequently asked questions. We are happy to help you from there!